Tuesday 19 August 2008

Commitment

How does commitment differ from engagement?

Organisational commitment refers to a person's attitude and attachment to their organisation {Saks, 2006}. The NAO requires engagement in order to obtain commitment {NAO, 2006 #109}, which implies that a consequence of engagement is commitment yet I'd have thought they were the same thing.

NAO (2006) Central Government's use of consultants: Building client and consultant commitment. National Audit Office.
SAKS, A. M. (2006) Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21, 600-619.

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