I use NVivo 8 to store, search and retrieve interview text from 30 transcripts. After transcribing I code it against:
- general codes - process, structure, climate, facts, queries (see Checkland). For a query, I create linked annotations as to what the query is about and how I might follow it up.
- Metaphors, stories and anecdotes or words that strike me. For example, in one case study, participants used the word 'gel'. IN another type of organisation, people, more than once referred to "skin in the game". The shard use of the terms may indicate the culture.
- the theoretical framework for engagement, covering aspects of communication and knowledge-ability: mutuality, negotiation of meaning, environment, expertise, contribution, participation and adaptation.
Another query I use is text query - I've heard a particular phrase - "Who said it?" I ask myself and search all the files to find it.
I use memos to create:
- a to do list
- a coding journal
- thoughts on each case
- thoughts one each code
- key issues that arise
Matrix queries then will be the next facility to experiment with to see what patterns I can find with certain attributes.
CHECKLAND, P. (1981) Systems thinking, systems practice.
SILVERMAN, D. (2005) Doing qualitative research : A practical handbook, London ; Thousand Oaks, Calif., Sage Publications.
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