How does engagement contribute to an effective project?then I'll use
- Observation
- interview data
- shadowing
The justification for interviews is that they will provide client manager’s accounts of how they and the users engage with each other and with the consultants. Observation will triangulate that data, though I don't know that I will have much opportunity to observe or shadow, depends on the access I get. So another column in my table will be practicalities, like access, time, equipment.
Mason, J. (2002) Qualitative researching, (2nd ed Edn), Sage, London. 973
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