When thinking of what types of engagement there might be I think Habermas has something that might be useful in his four forms of communicative action.
Aaron Cicourel does not quote Habermas in his little book on Cognitive Sociology - a difficult book to read - no wonder no one's had it out of the OU library for years. But Napahiet & Ghoshal cite Cicourel.
EDER, K. (2007) Cognitive Sociology and the Theory of Communicative Action: The Role of Communication and Language in the Making of the Social Bond. European Journal of Social Theory, 10, 389-408.
CICOUREL, A. V. (1973) Cognitive sociology : language and meaning in social interaction, Harmondsworth, Penguin.
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