A system has four aspects to it:
- a purpose
- an interest from someone who perceives it as a system
- components that interact and do something
- if any one component is removed or added then the system behaves in a different way
- a purpose
- sub-systems that are systems themselves and do things
- a decision making process
- a performance management process
- an environment
- a boundary
- a decision-making system that consists of client civil servants and politicians (possibly as a separate system),
- a consultant system again with possible subsystems
- a system for effective consultancy with notes against it about how consultants add value, how it's measured, and contribution to project - so it must be a performance management system
- other projects or across projects or programmes
- nature of projects in public sector
- life cycle
- nature of consultant engagement
- more effective project outcomes influenced by market shift and clear outcomes.
What is my research question?
How do clients engage with consultants in order to ensure effectiveness of the consultancy contribution to the overall project?
Fortune, J., Peters, G. and NetLibrary Inc. (1995) Learning from failure: the systems approach, Wiley, Chichester ; New York. 773
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