Research so far
I am interested in:- how public sector authorities accounted for the use of consultants
- how client-consultant relationships affected public accountability.
A social constructionist perspective was taken that led to a qualitative analysis of a single case study of the use of external consultants in a council service review project.
Emerging issues of public accountability included transparency of processes. Different perceptions of accountability revealed unconscious enactment and possible gaps. Findings confirmed the literature on accountability and began to extend research on some types of client-consultant relationships, suggesting public accountabilities in which managers of consultants account proactively and users account reactively. Further research might investigate the institutional pressures that influence client-consultant relationships and accountability.
Research to do
Different constructions of public accountability may come with different relationships; relationships may even prevent accountability. Some issues seem to be accounted for, but others are not. What influences the choice of what issues are publicly accounted for?
A culture may allow some ways of setting up and legitimising some accountability relationships but not others. The institutional context and culture shapes the micro-level of interaction between groups and organisations creating systems of meaning in a context of accountability. Accountability may be a function of institutional logic, or of organisational culture. So, for the moment I am exploring the literature on accountability more in order to refine the research topic and questions.
For my latest progress see my blog at: http://phd-ejh2.blogspot.com/.
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