Stakeholders

I've been reading a paper on stakeholders, which is discussed in depth here. Stakeholder attributes are identified as:

• power
• urgency
• legitimacy

The authors then categorise them in a Venn diagram of the three overlapping attributes giving eight areas to the Venn diagram according to their attributes:

• LATENT STAKEHOLDERS with only one attribute: dormant, discretionary and demanding stakeholders
• EXPECTANT STAKEHOLDERS with two attributes: dangerous, dominant and dependent stakeholders
• DEFINITIVE STAKEHOLDERS with a combination of all three attributes
• Non-stakeholders

What interests me is that I suspect consultants analyse their clients like this, not using Schein's typology, but identifying stakeholder attributes and then consciously managing their clients.

Are public sector clients aware they are being managed?

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Mitchell, R. K., B. R. Agle, et al. (1997). "TOWARD A THEORY OF STAKEHOLDER IDENTIFICATION AND SALIENCE: DEFINING THE PRINCIPLE OF WHO AND WHAT REALLY COUNTS." Academy of Management Review 22: 853-886.