Someone in another team took the photo - thus creating another boundary object that helps understanding the process of dealing with a live incident.
Other boundary objects are the project opening and closing documents, which were shared between higher level managers both users and IS developers.
So boundary objects:
- screen mock ups
- incident log
- photo
- project documentation
Star, S. L. and Griesemer, J. R. (1989) 'Institutional Ecology, 'Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39', Social Studies of Science (Sage), 19 (3), pp. 387-420. 1092
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